Media Release: From Compass Health
A new qualification combining both primary care clinical and administrative skills is helping practice team members to work at the top of their scope. Primary Health Care Assistant graduates celebrated their success at Compass Health offices last month, following completion of the level 4 NZQA qualification.
‘A Primary Health Care Assistant (PHCA) can become the ‘eyes of the practice,’ floating between daily stand-up management, to blood pressure checks and call-backs in the space of a day,’ says Melissa Simpson - Health Care Home Lead Compass Health. ‘The role can grow organically, to suit the needs of each practice team,’ she says.
Jen, a recent graduate, is aiming for a career in Practice Management and works at Waikanae Health. Practice Manager Glenda Henshilwood says, ‘we have seen how Jen has applied herself to the challenge of the study, and her great results are well deserved. We have also seen her on-going willingness to use her new knowledge in her role as PHCA. Jen is always enthusiastic, willing and keen to contribute and we are all very proud of her development, becoming a highly valued member of our team.’
Most of the eight graduates work within Health Care Home Compass Health practices, the PHCA role being a key requirement to enable greater practice capacity within strengthened teams. Graduates also represented Ora Toa and Porirua Union Health Services.
Raewyn, Practice Manager at Miramar Medical Centre says, ‘it’s been great developing the role within our practice thanks to the Compass Health subsidy, which has made this possible and within reach.’ Compass Health currently subsidises 50% of the PHCA course costs for participating Compass Health Practices,
Chris Kerr Compass Health Chief Operating Officer, congratulated graduates saying, ‘it’s great to be able to celebrate the success of the students, a fantastic achievement that will offer new opportunities in the future.’
The next intake of eight PHCA students have started their study with an induction day held recently. For more information on the PHCA role and how to apply please contact: Henrietta Hunkin - Practice Relationship Manager | Team Leader Compass Health
Primary Health Care Assistant Graduates celebrate success at Compass Health offices
Health Care Home
More than 130,000 people - about 45% of the total CCDHB population, are set to receive improved access to health care as 8 further practices join up to the Capital & Coast DHB and local PHOs – Compass Health, Cosine, Ora Toa and Well Health initiative – rolling out the new Health Care Home model across the greater Wellington region.
People enrolled with Health Care Home practices can expect improved response to phone calls and, for urgent appointment requests, a conversation with a GP or nurse may even save a trip to the practice. Online services include requesting prescriptions, making appointments, and messaging the GP.
Susan Fullerton-Smith - Communications Advisor